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FAQs

What is your return policy?

Posted by Stan on

We will accept returns of nonperishable items such as razors, mugs, bowls etc., if they are undamaged and returned in their original box and packing. We cannot accept returns on perishable items such as soaps, creams, blades etc. Items must be returned within 30 days of the Purchase Date and a  refund of the Purchase Price will be distributed only when the returned item is received.Send returnable items along with your Order Number & a note describing the refund to:Returnsc/o Above The Tie, LLCP.O. Box 1695Kingsport, TN 37662

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Stainless Steel 30 Day Guarantee

Posted by Stan on

*30 Day Warranty At Above the Tie we believe our line of shaving products are the best money can buy. That is why we offer a thirty day guarantee no one can beat. Purchase any stainless steel or aluminum razor, handle, base plate, or cap and if for any reason you are dissatisfied you can return the product for a full refund. This warranty is valid only to the original owner. All we require is that the product must be returned in it's original packaging within thirty days of purchase. Please note, razors and razor sets reduce the cost to...

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What is the difference between Vintage and Replated?

Posted by Stan on

Replated razors are stripped of all original plating to the brass. Then a base plating of nickel is applied. For Rhodium plated razors, a finish coat of rhodium is then added.Vintage razors are cleaned and polished but have their original finish.

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What is the best way to adjust my adjustable double edge razor?

Posted by Stan on

With the blade in or out, loosen the doors slightly, then adjust. Then tighten the doors after you’re done adjusting.

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Where is your store located?

Posted by Stan on

We are an online store operating out of Kingsport, Tennessee.

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