Shipping policy

All orders placed M-F before 3 PM EST will ship the same day.  Orders placed on Saturday before 11AM EST will ship the same day.  Orders made after these times and on Sunday will go out the next available shipping day. Orders including items on back order will ship as soon as all items become available.  Contact us with any special instructions and we will do our best to accommodate you.

We currently ship to all countries, except Sweden, where shipments always disappear.

USPS First Class: US (3 Business Days)  International (7-21 Business Days)

USPS Priority: US (2-3 Business Days)  International (6-10 Business Days)

USPS Priority Express: US (1 Business Day)  International (3-5 Business Days)

DHL Worldwide: International (3-5 Business Days)

The information above is subject to change. All shipping time estimates are indicated at checkout.

Returns and exchanges

All items can be returned for exchange or refund within 30 days of arrival to your location. Razors must be returned in their original packaging. All other items must be unopened and unused.

To complete an exchange or refund, mail the items to the address below.  Please include a brief note indicating refund, or detailing the exchange, and your order number.  We will refund or invoice you accordingly.

Please allow 1-2 business days after we receive the return for it to be processed.

Above the Tie, LLC

PO Box 1695

Kingsport, TN 37662

How do I care for my razor

Remove the blade before cleaning. Rinse thoroughly, disassemble the razor, and allow to dry fully.

Once dry, wipe each razor part with a soft cloth to remove any water marks.

Clean your razor each time you change the blade by scrubbing the razor parts between your fingers with foaming antibacterial hand soap.  Wipe dry with a soft cloth.

For any persistent build-up, scrub the razor parts lightly with a spare toothbrush and a dab of toothpaste. Then complete the previous step.